Q1:What's Material Of Your Products?


A1:Material of our products is 925 sterling silver, 9K, 14K and 18K solid gold.

 

Q2:Is It Environmental Friendly?


A2:Yes,all of our products are nickel and lead free.


Q3:Will The Silver Cause Allergy?


A3:Don't worry,more than 98% people wear it and it's safe.


Q4:What plating can you do? What Thickness can you do?


A4:Yes,we can make it into many different platings including rhodium,


gold plating,rose-gold plating, black ruthenium and antique silver. 


For gold or rose gold plated, we can work at 0.1um, 0.5um, 1um, and 2.5um gold vermeil.

 

Q5:Do You Make Custom Jewelry?


A5:Yes,we accept some custom designs.Please provide us picture or sample with all  


details. We will make it exclusively for you.


Q6How To Ship The Package?


A6Normally we use DHL,TNT,EMS,UPS and Fedex express.


Q7How To Place An Order?


A7Please make selection list and send us by email(Or you can add the interested styles  


into the wishlist or place an order on our website).After confirm,we will send you the 


performa invoice,30% deposit paid,then we start production.When order is ready to 


ship,balance paid,then we ship the goods to you. Welcome any feedback after 


receiving.


Or you can check our web operation instruction for the details.



Q8: How Can I Pay?


A8: You can pay by TT and Paypal.


Q9:How Long Is The Delivery Time?


A9:Normally about four weeks,if new customized styles, two more weeks for making molds.


Q10:What Stone You Use For The Jewelry?


A10:Cubic zirconia, Swarovski crystals, gemstones, fresh water pearl, or Tahitian pearls and small diamond.


Q11: Could I Laser My Own Brand/ Logo On The Goods?


A11: Sure. We have such offer.


Q12: Will You Pack The Goods With My Packing Stuff? 


A12: Yes, we offer this service with a bit extra packing charge.